Shipping Policy

Thank you for shopping with Universal Sale. We aim to deliver your order as quickly and safely as possible.

Delivery Areas

We currently deliver to addresses within the United Kingdom. For international enquiries, please contact us.

Processing Time

Orders are typically processed within 1–2 business days of payment confirmation.

Delivery Times

Standard Delivery: 3–5 business days
Express Delivery: 1–2 business days (where available)

Delivery Costs

Standard delivery charges are calculated at checkout based on your order and location.
Free standard delivery may be available on qualifying orders — check the checkout for current offers.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Failed Deliveries

If a delivery attempt is unsuccessful, the carrier will leave a notification card with instructions on how to rearrange delivery or collect your parcel.

Damaged or Lost Items

If your order arrives damaged or does not arrive within the expected timeframe, please contact us at our contact page and we will resolve the issue promptly.

Last updated: May 2026